Once your order has been shipped, you will receive an email with a tracking link. Click on it to follow the progress of your delivery in real time. You can also log in to your account to find this information.

Our delivery times generally vary between 2 and 5 working days depending on your location. You will receive a more precise estimate when confirming your order.

If you wish to return an item, you have 30 days from the date of receipt. Make sure the product is in good condition and in its original packaging, then contact our customer service for return steps.

We accept payments by credit card, PayPal, Apple Pay and Google Pay. All payments are secure and your information is protected.

You can reach us via our contact form, by email or by phone. Our team is available Monday to Friday from 9am to 6pm to answer all your questions.

Yes, our products have been designed to fit a maximum of breeds and sizes of cats. Check the description of each item to learn more about specific recommendations.